Frequently Asked Questions For Clinicians

The questions clinicians are asking most often.

Have a question not answered here? Contact us with your question.

Do recipients of refurbished hearing aids have to prove they are low income?

Although the program is aimed at helping low income individuals, we do not expect volunteer clinicians to confirm the socio-economic status of participants. It would be difficult to do so accurately, and we would expect that individuals who have the means to do so would rather purchase a new hearing aid than receive a refurbished one.

What happens if I run out of donated hearing aids?

The Hear4U Foundation has some hearing aids available for donation. Please contact info@hear4u.ca if you are in need of devices. Alternatively, you could phone or email other volunteer clinicians in your area to see if they have spare devices.

Can I charge clients for consumables?

Yes, although we hope that clinicians will be able to replace the old domes and receivers with new components provided for free by manufacturers.

If this is not possible, or if new molds are needed, the client can be charged for the factory cost of the the new components. Clients should be informed up front of the possibility of such charges.

The information is provided in the FAQ sheet for Hear4U recipients, which can be printed and provided to them at the time of their first visit.

 

Are there any other services I can charge for?

No charges will be levied for providing the initial assessment, hearing aid fitting, and 3 follow up appointments in the first year. If additional appointments are required in the first year a nominal fee of $50 per visit may be charged at the clinician’s discretion.

Are there any warranties or quality guarantees for the devices?

No. This information is provided in the FAQ sheet for Hear4U recipients, which can be printed and provided to hearing aid recipients at the time of their first visit.

Is the cost of batteries covered by Hear4U?

No.

I have more questions. Who can I contact?

Please email us at info@hear4u.ca if you have more questions and we will respond quickly or arrange a time to talk on the phone.

Have a question not answered here? Contact us with your question.